FAQ

1. What makes Future Lab Co. different from other skincare brands?

We bring together ancestral skincare wisdom and modern-day innovation. Our formulations center around high-quality, grass-fed beef tallow — paired with advanced botanical infusions and minimal ingredients that actually work. No fillers, no fluff — just effective, future-forward skincare rooted in nature.

 

2. What is tallow, and why is it so good for the skin?

Tallow is purified animal fat — and our tallow is sourced from grass-fed, pasture-raised cattle. It’s deeply nourishing because it’s biocompatible with human skin. It contains not only vitamins A, D, E, and K but also essential fatty acids like stearic acid, oleic acid, palmitic acid, and CLA (conjugated linoleic acid) — all of which support skin barrier function, elasticity, and hydration.

 

3. Do your products smell like beef?

Not at all. The tallow we use is professionally rendered by trusted farms that prioritize purity and quality. It arrives odorless and clean, so you’ll only smell the subtle natural scent of the ingredients we add — like botanicals or essential oils — or nothing at all in our unscented versions.

 

4. Are your products suitable for sensitive skin or babies?

Yes — our products are made with minimal, clean ingredients and are free from synthetics, preservatives, and harsh irritants. Many of our customers with sensitive skin or eczema (including babies) use our products with great results. That said, we always recommend patch testing, especially when using products with essential oils.

 

5. Are your products vegan or cruelty-free?

Our products are not vegan, as tallow is an animal-based ingredient. However, we do not test on animals, and we work with ethical farms that treat animals humanely and with respect.

 

6. Do you use organic or natural ingredients?

We use natural, high-quality ingredients and choose organic whenever possible. Every component in our formulas is selected for safety, purity, and skin compatibility — not for buzzwords.

 

7. How should I store my tallow-based products?

Store them in a cool, dry place away from direct sunlight and moisture. Since we don’t use synthetic preservatives, keep water out of the jars to maintain shelf life. Refrigeration is not necessary, but it can help extend freshness in very warm environments.

 

8. What is the shelf life of your products?

Our products typically last between 6–12 months. Each product has a “best by” date noted on the label. Because we use stable oils and butters, and no water, our formulas stay fresh longer than most commercial creams.

 

9. What’s your return policy?

Due to the nature of our skincare products, we cannot accept returns. However, we want you to feel good about your purchase — so we offer a 30-day money-back guarantee if you’re not satisfied.

 

10. Do you ship internationally?

At this time, we only ship within the United States. We’re working on expanding to international shipping — stay tuned!